Returns & Exchanges
At Happi Planet, we want you to love your sustainable home products; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all eligible items. Our goal is to ensure your home remains a happy and eco-friendly space with every purchase.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a pre-paid shipping label.
Prepare the Package
Carefully pack the items in their original eco-friendly packaging, ensuring all components and safety seals are intact for a full refund.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized courier location within 7 days of receiving your label.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing